Relfia Privacy Policy

Last updated: June 21, 2026

This Privacy Policy explains how Relfia - AI Journal ("Relfia", "the app", "we", "our") processes information when you use the Relfia mobile app. Relfia provides journaling, mood tracking, reminders, photo attachments, voice notes, optional location attachment, cloud backup, AI-assisted reflections, ads, and premium subscription features.

1. Developer and Contact

Relfia is provided by Adakast Labs. For privacy, data protection, account deletion, or user data requests, use the controls available inside the app or email support@relfia.com. We may ask for limited information, such as the email address linked to your account, to verify and process your request.

2. Information We Process

Depending on the features you use, Relfia may process the following categories of information:

Account and authentication data, such as email address, Firebase user ID, Google sign-in information, and authentication tokens.
Journal and mood data, such as journal text, title, mood, tags, dates, favorite status, writing prompts, and activity labels.
User media, such as photos attached by Premium users and voice notes attached by users.
Location information, only when you choose to attach a location to a journal entry.
App settings and preferences, such as language, theme, text size, reminder settings, app lock settings, onboarding choices, and cloud backup preferences.
Notification data, such as notification permission state, Firebase Cloud Messaging tokens, and notification routing information.
Subscription and purchase status, such as premium status, product IDs, purchase tokens, and restore/verification state.
Analytics, diagnostics, crash reports, device information, app version, Firebase installation identifiers, and limited usage events.
Advertising data for free users, such as ad interactions, diagnostics, approximate location inferred from IP address, Android advertising ID, or similar identifiers.
AI content reports, including the AI output you choose to report, the report reason, output type, app version, language, and submission time. Journal entries used to generate the output are not copied into the report.
Export data, if you choose to export your journal as PDF or JSON.

Relfia does not intentionally ask you to enter special category or highly sensitive information. However, journal text is a free writing area, so you may choose to include information about your health, emotions, beliefs, relationships, identity, or other sensitive topics. You control what you write.

3. How We Use Information

We process information to:

Create and manage accounts, sign-in, Google sign-in, password reset, and account deletion.
Provide journaling, mood tracking, calendar/history, search, favorites, tags, statistics, voice notes, photos, and optional location features.
Store journal data locally on your device and, if enabled for eligible users, back it up and sync it with Firebase.
Generate AI-assisted summaries, letters, prompts, and reflections.
Verify premium subscriptions and provide Premium features.
Send reminders, local notifications, and app notifications if enabled.
Show ads to free users, measure ad performance, and prevent abuse or fraud.
Receive and review in-app reports about potentially offensive, harmful, inaccurate, or otherwise concerning AI-generated content.
Improve reliability, diagnose crashes, secure accounts, and comply with applicable legal obligations.
Let you export or delete your data when you choose to do so.

4. Legal Bases

Depending on your location, our processing may rely on one or more legal bases, including performance of a contract, your consent, our legitimate interests, compliance with legal obligations, or other bases permitted by applicable privacy laws such as GDPR, UK GDPR, KVKK, LGPD, CCPA/CPRA, or similar laws.

5. Local Storage and Cloud Backup

Relfia stores some data locally on your device. The current app version requires an internet connection for account verification, security, purchase verification, sync checks, and online services. If there is no internet connection, some or all app features may be unavailable.

Cloud backup is optional and may require Premium. If you enable cloud backup, supported journal data saved while cloud backup is enabled may be backed up to Firebase Cloud Firestore, and supported media may be backed up to Firebase Cloud Storage under your account. Entries and media created while cloud backup was disabled are not automatically bulk-uploaded when cloud backup is later enabled, unless they become part of a future explicit sync or save action. Turning off cloud backup stops new supported data from being sent to the cloud; previously synced data may remain until you delete it or delete your account.

6. Encryption and Security

Relfia is designed to encrypt sensitive journal fields and supported media before cloud storage, and to use user-specific Firebase paths and security rules. Encryption keys are stored through secure device storage and may be backed up in a user-linked way to support account recovery and device changes.

This design protects local and cloud storage, but it is not true end-to-end encryption: Relfia's backend can technically access the user-linked backup of your encryption key. This access is used only to support account recovery and to provide AI features. When AI features are used, Relfia's backend may temporarily decrypt or process selected journal content to generate the requested AI output. Data in transit is protected with HTTPS/TLS where supported, but no electronic storage or transmission method can be guaranteed to be completely secure.

7. AI Features

Relfia's AI features run through our backend, not directly from the mobile app. When you use AI features or when eligible automatic summaries are generated, selected and limited parts of your journal content, dates, mood, tags, or prompts may be processed to create summaries, letters, suggestions, or personalized prompts. Photos and voice files are not intended to be sent to the AI provider. Relfia uses the OpenAI API as its AI provider. Under OpenAI's API data controls, API data is not used to train OpenAI models by default. OpenAI may retain or process API data as described in its then-current API data usage, abuse-monitoring, and retention policies. AI outputs are automatically generated and may be incomplete, inaccurate, or inappropriate for your situation. They are not medical, psychological, therapeutic, legal, financial, or other professional advice.

8. Permissions

Relfia may request the following Android permissions when needed:

Internet and network state for account, Firebase, AI, ads, purchase, and sync features.
Notifications and scheduled alarms for reminders and app notifications.
Photos or gallery access if you choose to attach photos.
Microphone access if you choose to record a voice note.
Location access if you choose to attach a location to a journal entry.
Biometric or device lock authentication for app lock. Relfia does not collect or store biometric data.
Google Play Billing for Premium subscription purchases and restore flows.

You can change app permissions from your device settings. Some features may not work without the related permission.

9. Third-Party Services

Relfia may use the following service providers:

Google Firebase: Authentication, Cloud Firestore, Cloud Storage, Cloud Functions, Cloud Messaging, Crashlytics, Analytics, and Firebase Installations.
Firebase App Check and Google Play Integrity: app and device integrity signals used to protect Firebase resources from abuse.
Google Play: subscription, payment, purchase, and product management.
Google Sign-In: signing in with a Google account.
Google Mobile Ads / AdMob: ads for free users, ad measurement, diagnostics, and fraud prevention.
OpenAI API: AI-assisted summaries, letters, prompts, and reflections.
Device and operating system services: notifications, biometric authentication, gallery, microphone, location, and reverse geocoding.

We do not sell your personal information. Third-party services may process information under their own privacy policies and terms.

10. International Transfers

Relfia uses global infrastructure providers such as Google/Firebase, Google Play, and OpenAI. Your information may be processed or stored outside your country, including in the United States, the European Union, or other locations where these providers operate. International transfers are handled using applicable legal mechanisms, contractual safeguards, standard contractual clauses, adequacy decisions, consent, or other mechanisms permitted by law.

11. Ads and Analytics

Free users may see banner ads in the app. Premium users are intended not to see ads. Google Mobile Ads may process information such as IP-derived approximate location, ad interactions, diagnostics, Android advertising ID, app set ID, or similar identifiers. You can manage advertising preferences through your device and Google account settings.

Where required, Relfia uses Google's User Messaging Platform to request advertising consent and provide an in-app entry point for reviewing advertising privacy choices. Ads are requested only when the consent platform reports that advertising requests are permitted.

Firebase Analytics and Crashlytics help us understand basic app usage, reliability, and crashes. We do not intentionally include journal text, photos, or voice notes in analytics events.

12. Purchases and Subscriptions

Premium subscriptions are processed through Google Play Billing. Relfia does not receive or store your payment card details. Google Play manages payment, renewal, cancellation, and refund flows under its own policies. Relfia may store purchase status and premium entitlement information locally and in Firebase to provide Premium features.

Deleting your Relfia account does not by itself cancel an active Google Play subscription. To stop future renewal charges, cancel the subscription separately in Google Play before or after deleting the Relfia account.

13. Retention and Deletion

Local data may remain on your device until you delete it, delete your account, or uninstall the app. If cloud backup is enabled, backed-up data may remain in Firebase while your account is active. AI content reports are stored under your account for moderation and safety review. When you delete an entry or delete your account, we initiate deletion of related active local and cloud data, including account-linked AI content reports, where technically possible. Deletion normally begins immediately, but propagation through active systems may take up to 30 days. Some data may remain longer in backups, security logs, crash reports, payment records, or service provider systems where required for security, fraud prevention, legal compliance, or legitimate operational needs.

We may delete free or non-premium accounts and associated cloud data after 12 months of inactivity. Active premium accounts are excluded from this automated inactive-account cleanup while they remain marked as premium. We may not always send a separate notice before automated inactive-account deletion.

14. Your Rights

Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information, withdraw consent, or complain to a data protection authority. You can use in-app account deletion and data controls, review our account deletion instructions, or email support@relfia.com.

15. Children

Relfia is intended for adults and is not directed to children. You must be at least 18 years old to create an account and use Relfia. If you are a parent or guardian and believe a child has provided personal information through Relfia, email support@relfia.com.

16. Health and Crisis Situations

Relfia is a journaling and wellbeing app. It is not a medical, psychological, therapeutic, crisis, or emergency service. AI outputs and prompts are not professional advice. If you may harm yourself or someone else, are experiencing an intense mental health crisis, or face immediate danger, do not wait for the app. Contact emergency services in your location or a qualified health professional.

17. Changes

We may update this Privacy Policy from time to time. The latest version will be available on this page, in the app, or through the public privacy policy link used in the store listing.